- Head Office :9 Sovereign House, Stanwell Road Ashford TW15 3QQ
Welcome to 3D Elite Hub. These Terms and Conditions govern the use of our audit services, including any submissions, requests, or interactions with our team. By accessing and using our audit services, you agree to comply with the following terms and conditions.
Please read these terms carefully. If you do not agree to any part of these terms, you should discontinue using our services.
When submitting audit requests to 3D Elite Hub, users (clients, carers, or professionals) are expected to provide accurate and complete information. Your responsibilities include:
You agree to provide truthful, accurate, and complete details when requesting audit services. Any false or misleading information provided during the audit process may result in the termination of services.
You must ensure that you cooperate fully with the audit team during the audit process. This includes providing access to requested information, documents, or individuals as necessary for completing the audit.
You agree not to disclose any proprietary or sensitive information provided by 3D Elite Hub to third parties without prior consent. You also agree to maintain confidentiality regarding the findings and results of the audit until it is deemed appropriate to disclose.
You are responsible for ensuring that your use of our audit services complies with all relevant laws and regulations, including but not limited to privacy laws and data protection regulations
Our audit services are provided based on the following terms for clients, carers, and professionals:
As a client, you agree to cooperate with the audit team, provide access to necessary documentation, and comply with the audit process. You acknowledge that the audit will focus on improving care quality, compliance, and service delivery based on the scope defined at the start of the audit.
If you are a carer or guardian submitting an audit request on behalf of a client, you confirm that you are legally authorised to do so. You agree to assist with the audit process by providing information and access to the client where necessary.
As a healthcare or care professional, you agree to provide accurate and relevant information during the audit process. You also agree to cooperate with the audit team and ensure that any requested records or reports are submitted on time.
3D Elite Hub provides audit services aimed at improving care delivery, compliance, and quality within the specified scope. However, we cannot guarantee that the results of the audit will meet all user expectations or resolve every issue related to the audited entity. As such:
While we strive to provide thorough and accurate audits, we do not guarantee that our services will identify every possible issue or lead to immediate improvements.
To the fullest extent permitted by law, 3D Elite Hub will not be liable for any indirect, consequential, or incidental damages that arise from the use of our audit services. This includes, but is not limited to, loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
3D Elite Hub is not responsible for any errors or omissions in the audit findings. It is the responsibility of the user to assess the results of the audit and take appropriate action.
Any recommendations or advice provided as part of the audit are meant to guide improvements in care quality and compliance. However, implementing the recommendations is the responsibility of the user, and 3D Elite Hub will not be liable for the results of such implementation.
If applicable, the following payment terms apply to the use of 3D Elite Hub’s audit services:
Payment for audit services must be made in full as per the terms outlined in your service agreement. Any payment disputes must be raised within [30] days of the invoice date.
Failure to make timely payments may result in the suspension of services or legal action, where necessary. A late payment fee may also be applied for overdue payments.
Refunds for audit services are generally not offered unless otherwise specified in the service agreement or where applicable by law. If a refund is issued, it will be done at the discretion of 3D Elite Hub and will depend on the specific circumstances of the request.
Both 3D Elite Hub and the user have the right to withdraw from the audit process or terminate services under certain conditions:
Clients may withdraw from the audit process by providing written notice. However, if an audit has commenced, the client will still be responsible for paying for any work completed up to the point of termination.
We reserve the right to terminate audit services if the user breaches these terms and conditions, provides false or misleading information, or refuses to cooperate with the audit process.
3D Elite Hub reserves the right to amend or update these terms and conditions at any time. Any changes will be communicated to users through our website or other appropriate channels. By continuing to use our services, you agree to be bound by the updated terms.
If you have any questions or concerns about these Terms and Conditions, please don’t hesitate to Contact Us. We are here to help with any queries regarding our audit services.